Support

Updated 16 August 2026

Contact

Email ourtripplan.admin@gmail.com for account, privacy, safety, or technical support. Never send your password, authentication code, payment-card number, or passport information.

Community safety

Open a published itinerary to report inappropriate content or block its publisher. For urgent concerns, email support with the itinerary title and a short explanation.

Account deletion

Delete your account in the app from Profile → Account Management → Delete Account. If it fails, contact us from the email address registered to your account so we can verify your request.

Response times

We aim to review safety and account-access requests promptly. Response times may vary by request complexity and time zone.